Privacy Policy.
How HEEZE 94 collects, uses, and protects your information.
Last updated: 24 July 2026
HEEZE 94 (a brand operated by Multiline General Trading, "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit heeze94final.vercel.app or make a purchase, how we use it, and the choices you have.
Information We Collect
When you place an order, create an account, or contact us, we may collect:
- Your name, email address, and phone number
- Shipping and billing address
- Order history and preferences
- Payment information — processed directly by our payment partner, Razorpay; we never see or store your full card, UPI, or bank details on our own servers
We may also automatically collect limited technical information — such as browser type and general location — through standard website analytics, to understand how our site is used.
How We Use Your Information
- To process and fulfil your orders, including shipping and customer support
- To communicate with you about your order, or respond to enquiries
- To improve our products, website, and overall customer experience
- To send occasional updates about new launches, if you've opted in — you can unsubscribe at any time
We do not sell or rent your personal information to third parties.
Payment Processing
All payments are processed securely through Razorpay, a PCI-DSS compliant payment gateway. Your card, UPI, and banking details are handled entirely by Razorpay under their own security and privacy standards — HEEZE 94 does not store this information.
Data Storage & Security
Your order and account information is stored securely using industry-standard infrastructure with access controls in place. While we take reasonable steps to protect your information, no method of transmission or storage over the internet is completely secure.
Cookies
Our website may use cookies to remember items in your cart and improve site functionality. You can disable cookies through your browser settings, though some features of the site may not work as intended if you do.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at the details below. We will respond to reasonable requests within a reasonable timeframe.
Third-Party Services
We use trusted third-party services to operate our business, including payment processing (Razorpay) and website infrastructure providers. These providers only receive the information necessary to perform their function and are bound by their own privacy and security obligations.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please reach out via our Contact page.